Industries · Banking

Technology support for community banking

Community banking carries city-grade expectations for security, compliance and uptime, often with a lean local team. GBS delivers the hardened infrastructure and rapid support that keeps branch services running and customer trust intact.

Sound familiar?

For branch and agency operators, the pressure points are consistent:

Security and compliance obligations are set nationally, but the technical support to meet them is a long way away
Branch downtime doesn't just cost transactions, it sends loyal customers to the bank they left
Customer information demands bank-grade handling on every device, from the teller line to the manager's laptop
Connectivity drops take EFTPOS, core banking access and phones down together
Head office mandates the standards; someone local still has to implement and maintain them

Let's fix that

How GBS helps banking businesses

Bank-grade security, locally maintained

Hardened and centrally managed devices, network segmentation, monitored access and patching on schedule, implemented to your institution's standards and kept that way, with the documentation to prove it.

Uptime for the front line

Proactive monitoring, redundant connectivity options and same-day local response mean the teller line, core banking access and customer Wi-Fi stay up, and recover fast when the unexpected happens.

Communications customers can rely on

Cloud phone systems with proper queueing and overflow so customer calls are answered, plus secure managed print for statements, forms and everything a branch still puts on paper.

We work within the security frameworks and vendor requirements of your banking partners, and coordinate with head-office IT so local infrastructure meets central standards.

Everything under one roof: IT Services Print Solutions Telecommunications

Keep the branch the most reliable part of the network

Talk to us about supporting your branch or agency technology, locally, to the standard your institution demands.

Prefer to talk? Call us on 03 5562 8233