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gbs — Gunners Business Solutions
Industries · NDIS Providers

Technology support for NDIS providers

Supporting participants means handling some of the most sensitive information there is, often with teams working in the community, not an office. GBS keeps participant records secure and audit-ready, your care software supported, and your workforce connected wherever the shift takes them.

Sound familiar?

Providers will know these pressures:

  • The NDIS Commission audit asks how participant data is protected, and the honest answer is "we think it's okay"
  • Support workers use personal phones for rostering, case notes and photos, and nobody controls where that data ends up
  • Incident reports and progress notes must be captured on time, but the systems fight the people using them
  • Staff turnover means accounts and access are always one step behind who actually works there
  • Rostering, care management, payroll and NDIA claiming all run on different systems that don't talk
Let's fix that

How GBS helps NDIS providers

Audit-ready information security

Participant records protected with role-based access, MFA, encrypted devices and tested backups, aligned to the NDIS Practice Standards, and documented so audit evidence is ready before it's requested.

A managed mobile workforce

Properly set-up work profiles or devices for support workers, pooled mobile plans, and secure access to rostering and case-note systems from the community, with lost devices wiped remotely in minutes.

Systems that support the support

We keep your care management, rostering and claiming platforms running and connected, manage starters and leavers same-day, and handle the vendors, so coordinators coordinate people, not software.

We support providers running platforms like ShiftCare, Brevity and Lumary alongside Microsoft 365, and we understand the privacy and practice-standard obligations wrapped around them.

Everything under one roof: IT Services Print Solutions Telecommunications

Spend your energy on participants

Book a no-obligation conversation about your systems, security and next audit, we'll tell you plainly where you stand.

Prefer to talk? Call us on 03 5562 8233