At GBS we strive to provide regional businesses with simple, innovative Managed IT and Print solutions that allows them to grow and succeed, backed by world class service and support. One of the tools we leverage is Canon eMaintenance, this remote monitoring tool helps us to deliver superior Managed Print Services to businesses across South West Victoria.
You may hear our team mention eMaintenance, and you may be thinking:
What is eMaintenance & how does it benefit me?
Proactive Maintenance and Reduced Downtime
Canon eMaintenance allows us to monitor your printer fleet in real-time, identifying and addressing potential issues before they escalate. This proactive approach minimises downtime, ensuring your business operations run smoothly without unexpected interruptions.
Automated Supply Management
No more last-minute toner shortages or paper crises. eMaintenance tracks your consumable levels and notifies us when supplies are running low. This automated supply management ensures you always have the necessary materials on hand, keeping your workflow uninterrupted.
Remote Diagnostics and Quick Resolutions
With eMaintenance, our technicians can perform remote diagnostics, quickly identifying and resolving issues without needing an on-site visit. This means faster response times and minimal disruption to your business, allowing you to maintain productivity.
Automatic Firmware Updates
Running out-of-date devices poses significant security risks, including vulnerabilities to cyber-attacks. Canon eMaintenance ensures that your devices receive automatic firmware updates, keeping your equipment secure and up-to-date with the latest features and security patches.
Enhanced Security
We understand that security is paramount for your business. Canon eMaintenance uses secure communication protocols to protect your data, ensuring that your sensitive information remains confidential and safe from unauthorised access.
Data Backup Service
Canon's data backup service integrated with eMaintenance ensures that your critical print data is securely backed up. This provides peace of mind, knowing that your important documents and data are protected against potential data loss incidents.
Direct Device Connectivity
Our eMaintenance service allows your Canon devices to connect directly to the service, eliminating the need for additional servers or third-party applications. This direct connection simplifies the setup process and reduces potential points of failure, ensuring seamless and efficient operation.
Cost Efficiency
By optimising the performance and maintenance of your Canon devices, eMaintenance helps reduce overall operational costs. The system's efficiency in managing consumables and preventing major breakdowns translates to significant cost savings for your business.
Sustainability
Canon eMaintenance supports your sustainability goals by ensuring efficient use of consumables and reducing waste. By keeping your devices running optimally, we help you minimise your environmental footprint and promote eco-friendly business practices.
You can download a brochure on Canon's eMaintenace here.
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