Terang is one of South West Victoria's quiet achievers. A tight-knit community with a business sector that belies its size. Dairy farming, agriculture, local trades, retail, and professional services all operate from this town on the Princes Highway, serving both the immediate township and the broader farming community that surrounds it.

Gunners Business Solutions (GBS) is now bringing full-service business telecommunications to Terang. Cloud-hosted phone systems, business mobile SIM cards with voice and data, and pooled plans that let organisations share inclusions across their team, all supported by a regional provider with deep roots in South West Victoria.

For Terang businesses, this means access to genuinely modern phone infrastructure without the compromises that have come with being a smaller regional town.

Modern Telecoms for a Town That's Always Moved Forward

Terang has a proud history of community enterprise from the Terang Co-op, which has served the district's farming community for generations, to the local businesses that have adapted and evolved alongside the town. It's a community that understands the value of investing in the right infrastructure.

But when it comes to business telecommunications, Terang's options have been limited. Sitting between Warrnambool and Camperdown on the Princes Highway, the town is large enough to support a solid base of commercial activity but small enough to be overlooked by the major telco providers when it comes to business-grade service and support.

The result is a familiar story: businesses running phone systems that were installed years ago and are now expensive to repair, staff using personal mobiles for business calls because there's no integrated alternative, and nobody local to call when something breaks.

GBS's telecommunications offering changes that. The cloud-hosted phone system removes the need for on-premise hardware entirely, meaning Terang businesses get the same platform and features as businesses in any capital city. And because GBS is based just up the road in Warrnambool, support is genuinely local not a promise of "regional coverage" backed by a technician three hours away.

What Is a Cloud-Hosted Business Phone System?

A cloud-hosted PBX (private branch exchange) is a business phone system that's managed entirely in the cloud, rather than running on physical hardware in your office. For Terang businesses, this means no bulky phone server in a back room, no expensive maintenance contracts for ageing hardware, and no limitations when it comes to scaling up or adapting to new ways of working.

The system delivers all the features you'd expect from an enterprise phone platform: auto-attendant (so callers hear a professional greeting and can be directed to the right person or department), call routing and queuing, voicemail-to-email, call recording, conferencing, and the ability to take and make business calls from desk phones, computers, or mobile devices.

Because the platform lives in the cloud, adding new users, opening a new location, or enabling remote workers is straightforward no technician visit required. And because GBS manages the system on your behalf, firmware updates, security patches, and system monitoring are all handled proactively, so your team can focus on their work rather than their phone system.

Business Mobile SIMs and Pooled Plans

Alongside hosted PBX, GBS is offering business mobile SIM cards with voice and data inclusions tailored for commercial use. Whether your team needs a handful of SIMs or a full fleet of mobile handsets, GBS provides plans designed for how businesses actually use mobile not repackaged consumer deals.

For organisations managing multiple mobile users, GBS's pooled voice and data plans are a practical way to reduce waste and control costs. Rather than each staff member having an individual allowance (where some burn through their data and others barely touch theirs), pooled plans let the whole team share a single pool of voice minutes and data. The result is better utilisation, fewer bill surprises, and simpler management.

All mobile services are managed alongside your hosted phone system and IT meaning one provider, one support contact, and one bill for your entire business technology environment.

Why Terang Businesses Are Choosing a Regional Technology Partner

There's a reason GBS has built its business on regional relationships rather than chasing volume in the city. Regional businesses operate differently — they value reliability, straight talk, and the ability to pick up the phone and speak to someone who knows their name and their setup.

GBS brings that ethos to telecommunications. When a Terang business signs up with GBS, they're not getting a product from a portal — they're getting a managed service backed by a team that will help design the right system, provision the hardware, train the staff, and be there when something needs attention.

That relationship model extends to ongoing support. GBS proactively monitors hosted phone systems, manages firmware and security updates, and provides a direct line to technical support — not a queue. For businesses that have experienced the frustration of lodging support tickets with faceless national providers, the difference is immediate and significant.